Judging from the message Thoraway received, Ichunnme seems to have _thought_ the original post was going into the Oftedahl surname or some other message board, rather than Norway - General. While "user error" is the obvious first conclusion, this sort of message misdirection seems to happen depressingly often. It makes wonder whether Ancestry's message board system is at least partly responsible?
In any case, Ichunnme's response was unnecessarily harsh, judgmental and unwilling to admit the possibility of a mistake on their part. Might be time to click the "Report Abuse" button (the little "flag" icon).