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browser hangs.

browser hangs.

Posted: 22 May 2012 2:44AM GMT
Classification: Query
Edited: 22 May 2012 12:44PM GMT
Anybody else have this problem? Whichever of the three major browsers I use, I have problems with the system hanging when I move from page to page: pick a new person, start a search, click any of the buttons. The screen goes white as if starting to load, then nothing--complete hang.

How do I get around it? I have to click the "x" in address window, which sets it back to the loading data rotational arrow, and then I click the download arrow again, and boom, the required page loads within a few seconds. Any ideas? As the night gets later, I more and more hate performing three operations to get where one should get me, not to mention the wasted time. Could I have an add-on or setting that is not correct?

Re: browser hangs.

Posted: 22 May 2012 2:04PM GMT
Classification: Query
What Operating system are you running and how much Ram do you have? How old is your computer?

Andy Hatchett
www.fhiso.org

Re: browser hangs.

Posted: 23 May 2012 1:45PM GMT
Classification: Query
Have you tried normal PC maintenance? Clear the cache on all your browsers, run disk cleanup, defrag, and error check.

Re: browser hangs.

Posted: 23 May 2012 6:34PM GMT
Classification: Query
Thanks people. I can see from an internet search that this problem seems to affect an awful lot of people. Problem is that there are tons of different answers. I've removed one of my two anti-malware programs, and that seemed to help some.

From what I can see I may have a corrupted Winsock registry, but the fix from MS does not seem to work. Anyway, I plod on, and if I find anything definite, I'll let you know.

Re: browser hangs.

Posted: 24 May 2012 8:51PM GMT
Classification: Query
Edited: 24 May 2012 8:53PM GMT
Whoa, I may have an answer. I tried everything. My Winsock turned out to be OK.

Here's what I did. I'm using the latest version of Firefox. Go into about:config. Don't mess around in there if you are not a knowledgeable computer person. I certainly am NOT. There is a function in there called network.prefetch.next that is set to true by default. This gets all the links on the loading page to pre-load in preparation for being used. We all know how many links an Ancestry page is liable to have. So Kaboom! I toggled this function from True to False. Zipping along quite well now. No, hangs no double fire loading.
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