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Posted: 29 Dec 2013 2:19AM GMT
Classification: Query
I added a lot of people to my Tree on a mobile device. The next time I synched all went well, however none of the people I added are on my computer. I am using FTM for Mac 3. In fact Ancestry shows 142 more people than I have.

Another problem is that my media never stops processing and I do not know if it is trying to upload or download. Twice I lost more than 2000 media items. There are 2000 plus i my media file, but when I back up or compact the number shows as 5,301.

Has anyone else had problems such as this? I have been with Ancestry since the 80's and could not wait for synching to become a reality, but I am afraid it has been a nightmare for me.
Posted: 29 Dec 2013 4:00PM GMT
Classification: Query
Sounds like you are NOT waiting long enough for the media to be fully synced before trying to do another sync.

Since you are using 3 different programs, who knows what is not happening with which one.

Re: Synching

Posted: 29 Dec 2013 4:59PM GMT
Classification: Query
Thanks for the tip. I actually didn't synch until the next day but I sure hope that's the cause.
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