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Resolve Place names not working

Resolve Place names not working

Posted: 22 Feb 2014 1:49PM GMT
Classification: Query
I was forced to upgrade my computer (old PC motherboard failure). The new PC has Windows 8 and Internet Explorer 10. I use Family Tree Maker 14. Does anyone know why the resolve place name option is not working?

Re: Resolve Place names not working

Posted: 22 Feb 2014 2:00PM GMT
Classification: Query
I run Win 8 and FTM 2014 and resolve works fine on my machine. Still works after the latest update of FTM.

Steve Reed

Re: Resolve Place names not working

Posted: 24 Feb 2014 4:04PM GMT
Classification: Query
Personally I think this is a useless option anyway. I spent hours resolving some of mine in 2012, then in 2014 the database had obviously changed and half of them were flagged as unresolved again.

I have given up on this option until such time as they decide to provide two place name description fields - one for the historical place name and the second for the modern day equivalent. That way you could keep the information as it appeared on the original document, as well as resolving the modern place name to show it on a map.

Re: Resolve Place names not working

Posted: 24 Feb 2014 4:54PM GMT
Classification: Query
"I think this is a useless option "

I have to agree, this is a somewhat helpful tool for todays locations, but for any "History" locations I do not waste any time trying to get things Resolved.

Re: Resolve Place names not working

Posted: 24 Feb 2014 7:26PM GMT
Classification: Query
Can you explain exactly what happens when you try to resolve place names?

I take it you are in the Place Workspace.
You have selected a place with a question mark (meaning unresolved)
You then right-click
and choose to "Resolve this place name"

What happens??

Re: Resolve Place names not working

Posted: 26 Feb 2014 1:01AM GMT
Classification: Query
I also have a problem with place name function. In my case when I press the icon to list unresolved place names, I get nothing.

Re: Resolve Place names not working

Posted: 26 Feb 2014 12:02PM GMT
Classification: Query
The software gets to where you can search and does nothing. To me is seems like an I.E. setting, Windows 8 setting or maybe a conflict with Java. I just haven't had time to do much trouble shooting.

Family Tree Maker 12 works like it should.

Re: Resolve Place names not working

Posted: 26 Feb 2014 12:06PM GMT
Classification: Query
Same here. Family Tree Maker 12 works, but then my FTM14 trees are compatible.

Re: Resolve Place names not working

Posted: 26 Feb 2014 12:12PM GMT
Classification: Query
I use the Resolve Place Names to check for typos and format problems.

Re: Resolve Place names not working

Posted: 26 Feb 2014 12:17PM GMT
Classification: Query
I re-downloaded FTM14 and re-installed the program. Now all seems to be working. I still don't know what the problem was, but now it is fixed.
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