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failing to re register ftm 2011

failing to re register ftm 2011

Posted: 20 Jun 2014 2:53PM GMT
Classification: Query
My ftm 2011 software started becoming unreliable so I bought another CD etc. and reinstalled it Now all the time that I am using it I get messages telling me that authentication with server has failed. But If I go to help and try to register nothing happens -what should I try next?????

Re: failing to re register ftm 2011

Posted: 20 Jun 2014 3:04PM GMT
Classification: Query
The latest update on the Facebook page, from Thursday, June 19:

Please note the Ancestry websites are still recovering from Monday's DDoS attack. Thank you for your patience as we work to restore them fully. For more info on the attack, please go here: https://www.facebook.com/Ancestry.com/posts/1015219114858163...
Currently, the Ancestry websites seem to be performing well. If you are experiencing issues getting in, please try the search page directly at http://search.ancestry.com/
FindaGrave.com also seems to be doing well.


Sync and search features in Family Tree Maker (FTM) have been disabled until we're certain that site stability has been fully restored. In the mean time, we recommend that that you work in 'offline' mode and that you do *not* try syncing your tree.


Unfortunately, the MyCanvas.com website required additional work and has been taken offline. Our team is working around the clock to bring this site to full functionality along with several others like MyFamily.com and Rootsweb and we will provide updates as they are available.

Re: failing to re register ftm 2011

Posted: 20 Jun 2014 3:58PM GMT
Classification: Query
Thanks, Burgess. That explains a lot.
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