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When is FTM going to be up and running?

When is FTM going to be up and running?

Posted: 20 Jun 2014 8:36PM GMT
Classification: Query
Surnames: FTM
Hi,
I can get to Ancestry.com off of FTM, but nothing on FTM. Does anyone have an educated guess as to when we can expect service again? I hope we get a credit for the days we can't use it....

Re: When is FTM going to be up and running?

Posted: 20 Jun 2014 11:25PM GMT
Classification: Query
Edited: 21 Jun 2014 12:02AM GMT
"I hope we get a credit for the days we can't use it."

Good gawd Sandy. The ACOM service (which you apparently relish) was subjected to a vicious and criminal DDoS attack. I suspect new defenses they've been compelled to purchase are not coming on the cheap. Should they raise subscription rates now in order to afford you the degree of dependability (100%?) that you appear to feel you're entitled to?

How 'bout you cut them some slack? Sheesh.

Re: When is FTM going to be up and running?

Posted: 20 Jun 2014 11:53PM GMT
Classification: Query
sandymcclay ,
You can go to the Ancestry.com home page and search from your browser.
At this time you just can not do it from within FTM.
So you are NOT needing to be given credit for the current days. It was only the first two (2) days that the complete site was shut down.

Re: When is FTM going to be up and running?

Posted: 21 Jun 2014 12:20AM GMT
Classification: Query
Edited: 5 Jul 2014 6:01PM GMT
And I continue to be dismayed by the number of people who only post and never read the many previous posts with the same questions to which useful answers have been posted.

Re: When is FTM going to be up and running?

Posted: 21 Jun 2014 1:34AM GMT
Classification: Query
Yes, it is all about them and being self centered.

Re: When is FTM going to be up and running?

Posted: 21 Jun 2014 6:45PM GMT
Classification: Query
OK.......didn't mean to upset anyone....Sheesh!

Re: When is FTM going to be up and running?

Posted: 21 Jun 2014 9:08PM GMT
Classification: Query
I don't know why everyone has their panties in such a twist. I thought your question was valid.

Re: When is FTM going to be up and running?

Posted: 21 Jun 2014 9:19PM GMT
Classification: Query
oh and Sandy if your ever wondering again, you can always check on their facebook page. They usually update it with any problems and when they can fix it. I'm on a mac and my FTM is still down. Here is a link:
https://www.facebook.com/Ancestry.com?fref=nf

Re: When is FTM going to be up and running?

Posted: 24 Jun 2014 6:27PM GMT
Classification: Query
OK....OK....enough....I am sorry I asked. I won't be coming back to this board....

Re: When is FTM going to be up and running?

Posted: 27 Jun 2014 10:57PM GMT
Classification: Query
Im so sorry Sandy, I don't know why those other posters were so mean to you. You asked a perfectly valid question.
And i hope you didn't think I was being mean! I honestly was trying to help you. These boards are supported to be helpful and friendly. Don't stay away because of a few grumpy men.
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