Accessing Records of the
Canadian Expeditionary Force (CEF)
How to consult a record on-site
How to order copies of First World War service files
How to consult a record on-site
If you found the entry for the individual you are trying to locate, you can consult the personnel file on-site in Ottawa.If you are doing extensive research in many files, you may wish to hire a freelance researcher to consult the records on your behalf.
How to order copies of First World War (CEF) service files
National Archives of Canada Textual Records Reproduction Services:
$0.40 per page $0.80 per page
*$0.30 for students and seniors citizens, 65 years of age and over *$0.60 for students and seniors citizens, 65 years of age and over
* Identification Cards required:
a valid full-time Student Photo Identification Card from an accredited educational institution
Seniors citizens, 65 years of age and over:
a document confirming the age (e.g.: driver's licence;birth certificate,
medicare card, passport)
IDcards have to be presented in person or a photocopy has to be sent with the written request
Prices do not include GST and applicable PST. Orders mailed outside Canada are tax exempt.
Postage and Handling
Category Regular Mail
0 - 500 g $0.96 - $2.10 $1.40 - $4.60 $3 - $10
0 - 5 kg $2.66 - $28.82 $4.25 - $25.25 $4 - $122.60
>5 - 30 kg $4.14 - $141.09 $25.25 - $102.75 $36.15 - $492.80
Price of postage varies by weight and by destination of the mail item.Prices are subject to annual postage or mail service rate
Handling Fee $0.35
Due to the large volume of inquiries we receive, we are unable to undertake page counts of files prior to ordering.However, most Canadian Expeditionary Force service files contain an average of 25 to 75 pages.
The files include attestation (enlistment) papers, medical and dental records, and other documents relating to training, discipline, pay and discharge or notification of death. Some sample documents from a CEF file can be found in our on-line exhibition Canada and the First World War.
Please note that battles and exact postings overseas are not entered on personnel service documents.For information about military operations, we suggest that you consult the official history of the Canadian Army in the First World War, entitled Canadian Expeditionary Force 1914-1918, by G.W.L. Nicholson (Queen's Printer, Ottawa, 1962).This book is available in many Canadian libraries and through inter-library loan.
Methods of payment:
Orders must be prepaid.
Credit card: Please include your credit card number (VISA, MasterCard or American Express) and the expiry date. When the copies have been produced, the exact amount of the order will be charged to your credit card account.
If you have any questions concerning payment, please contact the Textual Records Reproduction Services at 1-866-578-7777, option 4, or at
Regular service: Orders are processed within 30 days of receipt of orders for a maximum of 250 photocopies per client per month.
Rush service: Orders are processed on a rush basis only if all the following conditions are met:
full archival reference number is provided
access restrictions do not apply or a letter of permission is included with the order for restricted documents
requested documents are available
"rush service" is indicated on the request
you agree to pay the additional surcharge of 100%
prepayment is done by cash, banking card (Interac), credit card (VISA, MasterCard or American Express) or through an established deposit account
Response Time for Rush Orders
Please note that written requests cannot be processed in less than
5 working days due to the following factors: registration of requests; delays of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff; special handling of archival documents.
Processing times apply once orders have been received in our services.
Number of Copies Response Time
In-person requests Written requests
1 - 499 Maximum of 100 copies per 24 hour 5 working days
500 - 999 5 working days 7 working days
1000 - 1999 10 working days
2000 - 2999 15 working days
3000 - 3999 20 working days
4000 - 4999 25 working days
5000 - 6000 30 working days
How to order:
Cite the full archival reference as it appears in the database.
COOPER, ADAM PORTER
Regimental number: 328870 (or rank if the individual was an officer)
Reference: RG 150, Accession 1992-93/166, Box 1965-1
(If you are having problems identifying the correct file, please see that section below.)
Orders should be sent by mail or fax to:
National Archives of Canada
Textual Records Reproduction Services
395 Wellington Street
Ottawa, Ontario K1A 0N3
We do not accept orders for copies by e-mail.
If you are planning to visit the National Archives, you can place your order on-site in the third-floor Consultation Room.
To obtain the students or seniors citizens (65 years of age and over) reduced rates, you must send a photocopy of your ID card with your written request or present your ID card to the staff when placing your request in-person.
Please note that, due to time constraints, we do not send acknowledgments to confirm receipt of copy requests. http://www.collectionscanada.ca/02/0201060101_e.html#consult