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Site Keeps Logging Me Off.

Site Keeps Logging Me Off.

Posted: 25 Jun 2012 12:09AM GMT
Classification: Query
This site won't stop signing me out, its really pissing me off. I can't go more then a few minutes without needing to log back in. Does anyone else have this issue? I've tried cleaning out my browsers and using other ones but it doesn't work.

Re: Site Keeps Logging Me Off.

Posted: 26 Jun 2012 12:43AM GMT
Classification: Query
Doing it to me too ... And losing the little green marks that show that I have already attached a record to someone in my tree. Getting beyond a joke - it's been happening on and off for the last week or so ... Only seems to happen on the iPad using Safari although I don't often fire up the laptop for research so can't say whether it happens there too

Re: Site Keeps Logging Me Off.

Posted: 26 Jun 2012 2:59AM GMT
Classification: Query
This is usually a browser issue. Ancestry and Safari are not always friendly. I use Atomic (worth the buck for full version) on my ipad and iphone, no problems with it and Ancestry.



Re: Site Keeps Logging Me Off.

Posted: 16 Feb 2013 8:50AM GMT
Classification: Query
I'm reading this because it has been happening to me. It is very frustrating. I spend time and type in all the data and then it logs me out and the data is lost.

Re: Site Keeps Logging Me Off.

Posted: 17 Feb 2013 2:23AM GMT
Classification: Query
I have a different problem but thought it might be related to this same issue? I have to always enter my login ID and password when opening my browser for Ancestry.com. Any replies from members with the same issue would be appreciated.

Re: Site Keeps Logging Me Off.

Posted: 11 Dec 2013 12:20PM GMT
Classification: Query
Tell me about it. I am pissed of also. every 15- 30 seconds logs me off. If I try to attached to a person its logs me off.

Re: Site Keeps Logging Me Off.

Posted: 24 Dec 2013 5:11PM GMT
Classification: Query
Well, why isn't anyone from Ancestry answering this post? Ancestry constantly logging me off irritates me as well. Is there a fix?

Re: Site Keeps Logging Me Off.

Posted: 24 Dec 2013 7:32PM GMT
Classification: Query
This is a user-to-user message board. Ancestry doesn't read it. Have you called them? Looked on their FB page?

Re: Site Keeps Logging Me Off.

Posted: 24 Dec 2013 8:32PM GMT
Classification: Query
Either tulrose is right (Ancestry doesn't read it.) or the Board Admin is right (We hope to read all messages weekly and work together with you to make Ancestry.com a better service.)

Take your pick.

Re: Site Keeps Logging Me Off.

Posted: 25 Dec 2013 6:16AM GMT
Classification: Query
"We hope to read all messages weekly ..."

Hope springs eternal - unless you're Ancestry. Or the Houston Astros.
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