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Trouble using the RootsWeb Obituary Index

Trouble using the RootsWeb Obituary Index

Posted: 28 Nov 2011 3:59PM GMT
Classification: Query
For all of those that are having difficulty using the RootsWeb Obituary Index, here are a few tips.

1. When you click through to the RootsWeb site you will have to search for your person again.

2. There may be ads on the search page that are NOT actually for searching database (Fold3, Ancestry). They look like search forms, but will take you off the website. I wish the creators of the Obituary website could make their own search box a lot more prominent, but we have to work with what we have here.

3. When typing in a name in the search form labeled "Keywords" put the name in as Last name, First name. That is the only order supported.

4. At the end of all this you will get the search result, which is a list of names. The person you searched will be in this list somewhere.

5. The website clearly states that they do not have access to the original obituary.

We are presently reviewing this website to see if we should continue to list it on Ancestry or what we can do to make the experience less cumbersome .

Laryn Brown
Websearch Product Manager

Re: Trouble using the RootsWeb Obituary Index

Posted: 23 Dec 2011 5:27PM GMT
Classification: Query
Since the originals are not available, precisely what is the function of this site?

Re: Trouble using the RootsWeb Obituary Index

Posted: 24 Dec 2011 12:10AM GMT
Classification: Query
As the site says- it allows you to find out what newspaper published the obituary and the date it was published. You can then use that info to contact the newspaper directly to try and get an actual copy of the original.

Also, if you are an actual contributor and another contributor posts obit info and you want a copy of that obit you *can* obtain a copy from the originating contributor if you request one within a certain time frame (90 days I think).

Andy
BetterGEDCOM.Wikispaces.com

Re: Trouble using the RootsWeb Obituary Index

Posted: 24 Dec 2011 12:39AM GMT
Classification: Query
Laryn,

Perhaps a bit more detail about this particular database should be added to the link that takes a person to it before they leave the Ancestry site might be in order so that the user knows what to expect.

I would hate to see this resource 'lost' and unavailable to the search engine.

Andy
BetterGEDCOM.Wikispaces.com

Re: Trouble using the RootsWeb Obituary Index

Posted: 24 Dec 2011 1:23AM GMT
Classification: Query
Actually, I did go back to the site and discover the resource. Since it was in the SF Chronicle, it was accessible. I know, however, that is not the case with most newspapers. I am grateful that the Chronicle makes it so easy.

Re: Trouble using the RootsWeb Obituary Index

Posted: 4 Jan 2012 12:31AM GMT
Classification: Query
Agreed. We are working on a fix right now that will at least take them to a search result page instead of dumping people helplessly on the Obit Daily Times' rather sparse search form. This will help with confusion with the Fold3 ads and figuring out the search syntax.

Based on the amount of confusion this database creates, I have been tempted to pull it down completely from Web Search, but I'm going to keep it up another month. I'll add some explanatory text (hopefully people will read it!) to try and help out the confusion. If it still continues to upset people, it's coming down.

Re: Trouble using the RootsWeb Obituary Index

Posted: 4 Jan 2012 1:30AM GMT
Classification: Query
Laryn,

Might I suggest that in your explanatory text you add- in BOLD- something along the lines of:

The RootsWEB Obituary Index does not have actual copies of obituaries. This is an example of what you will see when visiting the RootsWeb Obituary Index:

EXAMPLE:
FRANCIS, Burman "Bun"; 78; Ned KY>Norway ME; Sun Journal; 2000-4-19; cgdbout.

Andy Hatchett
BetterGEDCOM.Wikispaces.com

Re: Trouble using the RootsWeb Obituary Index

Posted: 20 Feb 2012 7:50PM GMT
Classification: Query
I have yet to find any obit thru the index, very cumbersome, not user friendly
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