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all Ancestry DNA esults have only "no family tree"

all Ancestry DNA esults have only "no family tree"

Posted: 20 Aug 2012 11:02PM GMT
Classification: Query
Edited: 22 Aug 2012 2:23PM GMT
for the last week my dna results have had

name of match
Possible range: 4th - 6th cousins
Confidence: 96%
Last logged in Aug 7, 2012
No family tree

for all matches.
then error when following link

ancestry dna is temporarily unavailable

a week is more than temporary..

it was working fine earlier.

Re: all results have only "no family tree"

Posted: 21 Aug 2012 3:06PM GMT
Classification: Query
Mine has worked, but so far no new matches today (have been getting new matches daily, M-F, it seems). Some have had trees, some not. Have you contacted Ancestry?
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