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File Migration Utility - Help !!

File Migration Utility - Help !!

Posted: 12 Mar 2012 12:08AM GMT
Classification: Query
I just bought the MAC 2 version of FTM and am trying to migrate my PC version from FTM 2011. The utility appears to be working and then gets hung up at the end while completing the task: "Inserting 0 rows into TaskCategoryRel table ..."

It's been stuck there for hours and I've tried it multiple times with both the ftm and ftmb files, same problem with both.

I see others with this problem when I google, but no solutions. Anyone have any ideas or success?

Thanks

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 4:07PM GMT
Classification: Query
farrington,

I am not sure that the Migration Utility is available for FTMM-2. It's for FTM2011 to FTMM-1.

Russ

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 6:57PM GMT
Classification: Query
Russ,

The migration utility was bundled with FTMM2. It definitely works with FTMM2. As released, it did not convert from 2012 to FTMM2, but would do so from 2011 to FTMM2. If you have a 2012 file you need to first save it as 2011 then convert to FTMM2.

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 7:13PM GMT
Classification: Query
I have a 2011 FTM PC file, I am trying to convert it to FTMM 2 which came with the utility. The utility that came with it did not work so I tried the one that FTM has posted in their help section. That one didn't work either. Any ideas?

HJC did you get the utility to work?

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 7:34PM GMT
Classification: Query
Harold,

Sorry, forgot about the CD. I was looking at the Knowledge Base website.

Thank you for the clarification.

Russ

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 7:34PM GMT
Classification: Query
Yes and no. I was able to get the migration to complete but the resulting file was not able to be opened. I worked extensively with tech support to try to fix the issue.

As I recall, the utility that was online was actually an older version than what was bundled with the software.

My process did complete so I don't know if I can be of any help to you.

Seems to me the issue I had was with the media files.
Good Luck,
Howard

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 7:57PM GMT
Classification: Query
No problem Ralph.

Howard

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 8:16PM GMT
Classification: Query
Howard,

My mistake. Sorry.

Russ

Re: File Migration Utility - Help !!

Posted: 12 Mar 2012 10:24PM GMT
Classification: Query
It's ok Russ, I was just teasing ya. You'd be surprised how often I get that.

Howard (or Harold, Homer, Harvey or most anything else starting with H)

Re: File Migration Utility - Help !!

Posted: 23 Mar 2012 9:57PM GMT
Classification: Query
Did you try deselecting the option "Include media files." That would begin to narrow down the source of the problem.

----Ben >@<
GenealogyTools.com
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