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Family Tree Heritage software

Family Tree Heritage software

Posted: 3 Aug 2012 3:08PM GMT
Classification: Query
Edited: 3 Aug 2012 7:40PM GMT
Is anyone else using this software? I need a little advice on "saving" the info. I have been using the "backup" part and it goes into my documents.......BUT when I try to save it to disc or flashdrive I'm not sure if I'm doing it correctly. As it won't open, AND then my tree "goes away" and I have to go back into my documents and click on the icon from JANUARY for the "program". the other icons are "back-up", but say "it can't open as it needs to know what to use to open" ????????PLEASE help!!

Re: FAMILY TREE HERITAGE

Posted: 3 Aug 2012 4:22PM GMT
Classification: Query
I'm unfamiliar with the program but.. in general, one doesn't usually 'open' a backup file- one restores it.

Have you tried looking in the help section of your software for that term?

Re: FAMILY TREE HERITAGE

Posted: 4 Aug 2012 8:02PM GMT
Classification: Query
Thank you for your response! Yea, I guess that is true, it is a backup file. So, IF anything happens to my computer, I would need to restore the file that has the program AND the most recent backup file? I am assuming that is how that works?
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