Search for content in message boards

FTM MAC2 Invitees

FTM MAC2 Invitees

Posted: 13 Jan 2013 12:27PM GMT
Classification: Query
I also posted this on the generic FTM software board. FTM MAC2, shows 4 online invitees but there should only be 3. See attached. Any reasoning? I am using the latest MAC and FTM MAC2 software, have created new trees, and re-synced, multiple times. There are only 3 showing online and only 3 showing in FTM.
Attachments:

Re: FTM MAC2 Invitees

Posted: 13 Jan 2013 9:20PM GMT
Classification: Query
Edited: 15 Jan 2013 4:37AM GMT
1) Log off Ancestry from FTMM2 and quit FTMM2.

2) Log off of your Ancestry account from the site.

3) Clear the cache of the browser you use to access the Ancestry site. Quit browser and restart it.

4) Fire up browser and log on on to your Ancestry.com account

5) Fire up FTMM2 and log on to your Ancestry.com account.

If this doesn't clear up the issue, follow the same sequence, this time clearing the browser cookies as well as the cache.

If that doesn't work, call support and ask for a Mac genius, good luck with that ;).

Re: FTM MAC2 Invitees

Posted: 30 Jan 2013 3:05PM GMT
Classification: Query
It's a bug, mine does the same thing, just ignore it. A new update is coming soon, perhaps this will be addressed.
per page

Find a board about a specific topic

  • Visit our other sites:

© 1997-2014 Ancestry.com | Corporate Information | Privacy | Terms and Conditions