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my ftm 2 for mac no longer syncs with tree on ancestry

my ftm 2 for mac no longer syncs with tree on ancestry

Posted: 1 Apr 2013 4:44PM GMT
Classification: Query
Hi--read all the previous messages on this subject, downloaded the patch and have looked to see if I have a failed patch. (No). Am running Mountain Lion and sync does not work in Safara, Chrome or Firefox. It did work before downloading and installing the upgrade. I checked through Ancestry's "help" files with no luck either.

Appreciate some help, please! Thanks!

Re: my ftm 2 for mac no longer syncs with tree on ancestry

Posted: 1 Apr 2013 7:04PM GMT
Classification: Query
Unlinking and relinking may be your best bet, covered in this article:

http://ftm.custhelp.com/app/answers/detail/a_id/5441

Re: my ftm 2 for mac no longer syncs with tree on ancestry

Posted: 2 Apr 2013 3:26AM GMT
Classification: Query
Thanks! That worked!
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