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Can't transfer from Window to Mac

Can't transfer from Window to Mac

Posted: 27 May 2013 3:48PM GMT
Classification: Query
I cannot seem to get my files transfered over. I am getting so frustrated. It keeps copying the files to a certain point and then crashes. I have tried it several times. Any idea how I can fix this. I miss doing research.

Re: Can't transfer from Window to Mac

Posted: 27 May 2013 4:32PM GMT
Classification: Query
There are many other threads on this board discussing issues with migrating data from FTM to FTMM.

The best method (fewer things that can go wrong) is to use the Ancestry member tree program. Upload/sync the FTM tree to Ancestry member tree program, then download the Ancestry to FTMM.

There's a detailed explanation on this board of how to perform this maneuver. Take a bit of time and read some of the threads.

Re: Can't transfer from Window to Mac

Posted: 1 Jun 2013 2:43AM GMT
Classification: Query
Look at this article on the FTM knowledge base

http://ftm.custhelp.com/app/answers/detail/a_id/5313/kw/File...

You have to install the File Migration Utility onto your PC

It can convert FTM 2011 and FTM 2012 files to FTM Mac 2 and can convert FTM mac 2 files to FTM 2012

The File Migration Utility is on the program CD that FTM mac 2 comes on or can be downloaded from the knowledge base article noted above

John D
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