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Ancestry Family Tree Intallation does not work

Ancestry Family Tree Intallation does not work

Posted: 11 May 2002 8:49PM GMT
Classification: Query
Edited: 22 Oct 2006 1:29PM GMT
I am logged in as the administrator and meet all the system requirements, using XP. I get an MS Internet Security warning that the content does not match the signature. I got the following info:
Unsigned Program Download

This software does not have a certificate, so it might not be safe to install and run on your computer.
A certificate contains information that a specific software program is genuine. This ensures that no other program can assume the identity of the original program.
The software publisher has not obtained a certificate for this software from a recognized certification authority, so the authenticity of this software cannot be verified.
Given what you know about this software, its publisher, and your computer, you must decide whether to proceed with installing and running this software.

If, given this information, you still do not feel confident about installing this software, then click No.

I clicked yes but no icons appeared and I can find no new files.

I tried again and you web page says congratulations, but no progam to be found.

Any ideas?
Barry Dutcher



Re: Ancestry Family Tree Intallation does not work

Posted: 12 May 2002 4:56PM GMT
Classification: Query
Edited: 11 Aug 2002 10:55PM GMT
Barry,
What browser are you using? You have to use Internet Explorer. I tried to download using Netscape, but had no luck. When I switched to IE, no problems. If that's not the problem, sorry I can't help.
Joyce

Re: Ancestry Family Tree Intallation does not work

Posted: 13 May 2002 2:16AM GMT
Classification: Query
Edited: 1 Oct 2003 10:18PM GMT
I use IE version 6.
Thanks for trhe reply

Re: Ancestry Family Tree Intallation does not work

Posted: 14 May 2002 6:58PM GMT
Classification: Query
Edited: 6 Sep 2003 2:32PM GMT
I had the same problem. I got a new computer and cannot get it to load with XP. Really would like to use this because that is what I had before. Any suggestions.
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