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iPad app no longer synching correctly

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iPad app no longer synching correctly

Robin Withrow  (View posts) Posted: 29 Sep 2012 8:49PM GMT
Classification: Query
Has anyone else had the problem of changes made on the app not "sticking"? I keep trying to delete folks but they don't go away. Synching with corrected online tree doesn't work. Also can no longer add people on app " by hand", only can add by finding a record and accepting the additions that way.... Submitted 2 emails to Ancestry. Still waiting to hear back. All happened after last Ancestry update. Logging out and back on doesn't help either. :-(

Re: iPad app no longer synching correctly

mlstafford1  (View posts) Posted: 6 Oct 2012 3:29AM GMT
Classification: Query
I updated to iOs 6 on my IPad 3 and had the same problem. After several updates later for the Ancestry app. I deleted the app and downloaded it again (2 or 3 times). It seems to be working properly again.

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