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Relationship notes - not able to edit

Relationship notes - not able to edit

Posted: 30 Dec 2010 6:53AM GMT
Classification: Query
I've been using FTM for ten years or more; recently I've discovered in updating from 2008/2009/2011 that I have relationship notes that I can no longer access or edit.
Does anyone have a suggestion - FTM Help provides no help whatsoever.

Re: Relationship notes - not able to edit

Posted: 30 Dec 2010 10:29AM GMT
Classification: Query
McPhoto,

What happens when you try to access or edit Relationship Notes?

Russ

Re: Relationship notes - not able to edit

Posted: 30 Dec 2010 4:50PM GMT
Classification: Query
Russ, the problem is I can't access the relationship notes to edit or delete. When I go to relationships, there is nothing in the "notes" area -but when I print out a report they show up under the "relationship notes" area. I've reported this problem to FTM and they never seem to have an answer. It's something I can live with, but I would rather have it done correctly, to save time and effort in report editing.
Thanks for any suggestions.

Re: Relationship notes - not able to edit

Posted: 30 Dec 2010 4:55PM GMT
Classification: Query
McPhoto,

What Workpace, and Tab are you on, when you are looking for the Relationship Notes?

They are clearly in the People Workspace, Family View, on the Marriage Line (between the man and woman) and the Children. ICON on the right.

Russ

Re: Relationship notes - not able to edit

Posted: 30 Dec 2010 5:16PM GMT
Classification: Query
Russ, I just got FTM2011 and tried a different way - and I was able to access the relationship notes and edit them.
Thanks for your response.
John McNamee - McPhoto44

Re: Relationship notes - not able to edit

Posted: 19 Feb 2013 3:18PM GMT
Classification: Query
I see you got FTM 2011. Did you ever resolve this in FTM 2009?
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