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FTM 2012 - Is There A Report Generated To Show What Isn't Uploaded?

FTM 2012 - Is There A Report Generated To Show What Isn't Uploaded?

Posted: 4 Oct 2011 1:02AM GMT
Classification: Query
I received the upgrade FTM 2012 today. It loaded quickly and I was able to sync a small tree (72 individuals). I have a much larger file (7,800 individuals), and I wasn't able to upload it. I knew I would have some problems because I have about a dozen .tif photos that Ancestry won't allow to be uploaded. Also, I store MP3 interviews in FTM, and I figured they wouldn't upload either. When I tried to sync FTM to Ancestry, it failed and all I got was a message saying that the sync failed. It would've been nice if I could've gotten something more specific than that. And I would also like to know if FTM 2012 just bypasses those items it can't sync, e. g. MP3 & .tif. Has anyone else had their sync fail for these reasons?

Re: FTM 2012 - Is There A Report Generated To Show What Isn't Uploaded?

Posted: 4 Oct 2011 10:48AM GMT
Classification: Query
These are the supported fil types in the sync

Supported types (all image types are stored as .jpg in online trees):
.bmp Windows bitmap file
.tif/tiff TIF file
.gif GIF file
.png PNG file
.jpg/jpeg JPG file
.doc Word doc file
.docx Word 2007 doc file
.rtf Rich Text Featured file
.txt Text file
.pdf Portable Document Format file
.ftms (sent up as a .rtf file)

New supported types:
.wpd WordPerfect document
.wps Microsoft Works word processor file
.wks Microsoft Works spreadsheet file
.pps Microsoft PowerPoint slide show
.ppt Microsoft PowerPoint presentation
.xls Microsoft Excel spreadsheet
.xlsx Microsoft Excel Open XML document
.psd Photoshop file
.ai Adobe Illustrator file
.psp Paintshop Pro file
.raw Raw file format
.emf Enhanced Windows metafile
.wmf Windows metafile format
.eps Encapsulated post script file
.mp3 MP3 Audio file
.wav WAVE audio file
.wma Windows media audio file
.avi Audio Video Interleave file
.flv Flash video file
.mp4 MPEG-4 video file
.mpg MPEG video file
.mov Apple Quicktime movie
.rm Real Media file
.wmv Windows media video file
.indd InDesign file
.pages Apple pages file
.pct Mac graphics file
.pict Mac graphics file
.mac Macintosh paint file
.pnt Macintosh paint file
.mcw MacWrite II file

John D

Re: FTM 2012 - Is There A Report Generated To Show What Isn't Uploaded?

Posted: 4 Oct 2011 1:37PM GMT
Classification: Query
Then there must be another reason I haven't thought of as to why it failed. This is why I'd love to see a more informative error message.

Thank you for the list.

Re: FTM 2012 - Is There A Report Generated To Show What Isn't Uploaded?

Posted: 4 Oct 2011 2:44PM GMT
Classification: Query
Kirk,

Please go to the Knowledge Base website:

http://ancestry.custhelp.com/

and enter 5356 in the Search Support field and click on the Search Button. That will take you to an article that should help you with this.


Russ

Re: FTM 2012 - Is There A Report Generated To Show What Isn't Uploaded?

Posted: 4 Oct 2011 2:52PM GMT
Classification: Query
Thanks Russ.

I had a couple .wav files that I deleted, and now the sync is working. They were large, so I'm thinking that when they were converted during the sync that they were still too big, and that that's why the sync failed.
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