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Ancestry DNA testing

Ancestry DNA testing

Posted: 16 Jul 2013 4:55AM GMT
Classification: Query
I would love to be sharing my DNA results with eveyrone related to me on this site however I am currently awaiting my SEVENTH DNA test! THis has been going on since I purchased the first test at the ORIGINAL price of $139 last October. I send them in and wait a month before they tell me they couldn't get any DNA from the results. ONe test they told me that two days after I mailed it! I think this is a SCAM! My last test (SIXTH) I sent in middle of June and it took until yesterday to discover they coudln't get any DNA> What could I possibly be doiong wrong!
If anyone has had ANY results from this newest DNA test I'd love to heare from them in the hope it will eventually happen! COntact me either here or directly at wiccantank@netscape.com

Re: Ancestry DNA testing

Posted: 16 Jul 2013 1:46PM GMT
Classification: Query
All I can suggest is ensure you're following the instructions that come with the test. Especially the part about not smoking, drinking or eating for an hour prior to drooling (or words to that effect).

The test is not a scam and all of the regular participants of the DNA forums have tested and received results.

Re: Ancestry DNA testing

Posted: 16 Jul 2013 5:38PM GMT
Classification: Query
Some people, for whatever reason, just don't do well with the spit kit no matter how diligently they follow the rules. However, Ancestry's 120,000+ autosomal DNA customers who have their results can assure you that it's not a scam. :)

I've had spit kits fail both here and at 23andMe. Two worked perfectly on their re-do, and one I'm still waiting to re-test on. It happens. Too bad Ancestry doesn't offer a cheek swab option since sometimes switching methods helps people. (FTDNA does swabs, and I think 23andMe might still sell a swab kit if you call them directly, but I'm not sure.)

I'm surprised that Ancestry could fit in seven DNA tests in the past eight months, what with having to mail out, receive mail, evaluate, re-evaluate if it doesn't pass the first attempt, etc. Not doubting you, but if they really did reject one test two days after you mailed it (and it wasn't just a delayed email/blip that was referring to the previous test), there may be something about the initial visual inspection that's causing the rejection. Make sure you are filling up to the line but not too far past the line?

If you haven't called them already, it might help to call and calmly explain the bizarre situation and ask if there are any "notes" on your account with more specific reasons. (Especially mention the test that was seemingly rejected upon receipt.) I don't know if any such notes exist (doubt it), but at least you'll get a human, and maybe they can flag your next test for more feedback if it fails. If Ancestry really is losing money on the tests like people claim, they probably don't want to pay to re-do your test an eighth time! (And they definitely want your test to be successful so you'll go nuts and buy more kits like the rest of us.)

Let us know how it goes!

Re: Ancestry DNA testing

Posted: 17 Jul 2013 3:38AM GMT
Classification: Query
Surnames: Winters, Crosby, Wells, Benedict/Benedick, Vann, Dillon
I received my results today. Ordered kit 6/18.

Re: Ancestry DNA testing

Posted: 21 Jul 2013 4:03PM GMT
Classification: Query
My first dna test failed also but there were a couple of things that I did differently for the second one to ensure that it passed. May I suggest that you do the test first thing in the morning when you wake up. Your mouth would have had all night to shed the cells inside your mouth that is needed for the test. Secondly I used a Q-tip to rub the inside of my mouth/cheek area just before spitting to add a extra insurance that the cells need to would be in the spit. For me the second time was a charm. Good luck.

Re: Ancestry DNA testing

Posted: 23 Jul 2013 6:28AM GMT
Classification: Query
TO the person who asked there have definately been SIx test in last 8 months. I'm sending out the 7th one tomorrow. The space between tests has rarely been ore than a week ort two sicne I mail it out, get an email tha it's been received and then with9in 2 weeks get another email that there was no DNA! They resend a kit and it starts over. This last time, Test #6 was mailed June 20 but it took until July 17 to let me know they coudln't get anyt DNA out of it.
And the erosn who offered suggestions, I do do the test 1st trhing in the morning, figuring that with "morning breath" there has to be SOME cells in there. Maybe I don't slough them off! ha ha! I'll try the q-tip idea tomorrow. I've tried just forcing the spit out as if I were gedtting rid of a food particale, just turning my head and leeting it roll out like when you're sleeping, holding my mouth open and letting it collect by itself and then letting it drip into the tube.
Personally I think they're hanging onto the tests too long to be viable or else they've been switching labs wihtout notifying people as I have heard from a few people that they got their resutls already and I've waited 8 months thus far just to START the 6-8 week wait for results! It was so long this time I actaully thought it had worked! Silly me! I will be calling them tomorrow also wsince I feel taken paying over $40 more for the test although it was first advertised at $(9 which it is selling for now and I refuse to have them tell me they cannot supply any more tests! That WILL make it a scam for me at least!
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