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FTM 2012 breaks and duplicates

FTM 2012 breaks and duplicates

Posted: 13 Oct 2012 5:54AM GMT
Classification: Query
My FTM 2012 will sync fine and when i close it down and open it it duplicsates people and won't sync - then in closes the program dowm. Uhhh. I hope they fix it soon.

Re: FTM 2012 breaks and duplicates

Posted: 13 Oct 2012 5:09PM GMT
Classification: Query
You must contact support with this either by phone or by email.

This is a user-to-user board and reporting problems here will get you tea, sympathy and some things to try but notifying support is the only sure way of bringing it to their attention.

http://www.familytreemaker.com/Support/Contact

Rosemary
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