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Moved FTM to lap top, will not me register

Moved FTM to lap top, will not me register

Posted: 18 Nov 2012 6:33AM GMT
Classification: Query
I moved FTM 2011 from my PC to laptop, the program runs ok, but i cannot register or activate subsciption.
I cant search or merge details

has anyone else had this problem and how did you fix it

lap top is running windows 7

Re: Moved FTM to lap top, will not me register

Posted: 18 Nov 2012 4:50PM GMT
Classification: Query
When in the "Plan" tab, are you or can you login to your Ancestry account?

This is on the right side of the screen, in the Ancestry Dashboard area.


Also what "Protection" programs are you running on the Windows 7 laptop?
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