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21.0.0.723 was TERRIBLE but NOW IT WORKS WELL-Issue resolved

21.0.0.723 was TERRIBLE but NOW IT WORKS WELL-Issue resolved

Posted: 30 Nov 2012 5:52AM GMT
Classification: Query
Edited: 3 Dec 2012 1:28AM GMT
After the mandatory update, I can't do anything that involves the internet including merges with Ancestry.com. The cursor just sits there and spins (equv of hourglass) forever and ever before going to the next step or it hangs completely.

My advise would be not to install it.

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 7:07AM GMT
Classification: Query
I've just installed the update on this laptop (Win 7 Pro OS) and have had no problems using Web Search with Ancestry.com.

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 12:37PM GMT
Classification: Query
Works ok on XP.

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 2:18PM GMT
Classification: Query
The same thing happens to me. I already installed it. Can I un-install it? Please fix this!

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 2:20PM GMT
Classification: Query
AND it's a lot slower...

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 5:02PM GMT
Classification: Query
Not have had any problems with the internet and it seems to be about the same speed as before.
This is on my Windows 7 64 bit machine.

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 5:03PM GMT
Classification: Query
Seems to be working OK now. Hope yours is too!

Thanks!

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 5:08PM GMT
Classification: Query
Edited: 30 Nov 2012 5:15PM GMT
Just tried my Windows 8 64 bit machine and no problems or speed changes.

Edit:
I also tried my XP macine and same there.

All three machines are logged into the same account at the same time at Ancestry.com and functioning as ever.

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 5:17PM GMT
Classification: Query
I should hazve said that I have Win 7, 64.

Re: 21.0.0.723 is TERRIBLE

Posted: 30 Nov 2012 5:22PM GMT
Classification: Query
Been sync'd since January 2012, updated each time since then when mandatory updates come out. Win 7 64 bit machine, no problems with a 43,964 person tree @ 206+kb file size, 7800 + media.
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