Search for content in message boards

Can't get DNA tab to work on Firefox

Can't get DNA tab to work on Firefox

Posted: 26 Dec 2013 7:08PM GMT
Classification: Query
(yes, I've cleared out the history several times). Everything works fine on Chrome browser. Anybody have any suggestions?

It worked fine up to a few days ago. The tab tries to retrieve results, then the screen re-sets to a smaller font, then I get an error message saying:
The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Re: Can't get DNA tab to work on Firefox

Posted: 26 Dec 2013 8:20PM GMT
Classification: Query
You say that you've cleared the history, but have you cleared the cookies?

If not, then try : right click on the page once you receive the error, select "Page Info", select "Security", and then select "View Cookies".

From there you can remove individual cookies or all of them.

The other thing to check would be your network settings, specifically Proxy Settings. From the Top Pulldown, select Tools>Options. The select "Advanced" Then "Network". Once there, select "Settings". Use the "System Proxy Settings".

If your system uses a proxy server for internet access, it should have the proxy server configuration on a lower level and generally Firefox should not override that.

I hope this helps..

Re: Can't get DNA tab to work on Firefox

Posted: 26 Dec 2013 9:22PM GMT
Classification: Query
That would be a winner! Thanks, Mr. B., all cleared up.

Re: Can't get DNA tab to work on Firefox

Posted: 27 Dec 2013 6:11PM GMT
Classification: Query
Glad it worked!

Re: Can't get DNA tab to work on Firefox

Posted: 29 Dec 2013 4:49PM GMT
Classification: Query
Shoot I can't get mine to work on Chrome.
per page

Find a board about a specific topic