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Synching FTM for Mac and Ancestry Tree

Synching FTM for Mac and Ancestry Tree

Posted: 12 Jan 2013 11:05AM GMT
Classification: Query
I synch from FTM and have had ongoing problems with the synch. When it first happened (couldn't synch at all for days) I did the unlink and relink thing. Since then it is has been erratic - taking many attempts sometimes to achieve synch - at present I think I am on about the 15th attempt for the evening. I understand there is a way to initiate the synch from within Ancestry and I would like to try that to see how that works. I would appreciate some guidance about how to do that if anyone can help please. J

Re: Synching FTM for Mac and Ancestry Tree

Posted: 13 Jan 2013 2:00AM GMT
Classification: Query
This is the FTM Windows board

You may get a beter reply if you post to the FTM Mac board


http://boards.ancestry.com/topics.software.ftmmac/mb.ashx

John D

Re: Synching FTM for Mac and Ancestry Tree

Posted: 13 Jan 2013 3:39AM GMT
Classification: Query
Thank you John - shall do. Next day - still no synch! Jennifer

Re: Synching FTM for Mac and Ancestry Tree

Posted: 13 Jan 2013 7:00AM GMT
Classification: Query
Have you compacted your file?

John D

Re: Synching FTM for Mac and Ancestry Tree

Posted: 13 Jan 2013 9:00AM GMT
Classification: Query
Ah, I did that the first time I had the problem (which didn't fix it). Haven't done that since so yes, I'll give that a shot. I am at the stage that I am probably going to have to unlink and relink again. I really don't want to do that more often than absolutely necessary. Thanks, J
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