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merge feature of FTM

merge feature of FTM

Posted: 19 Jan 2013 10:28PM GMT
Classification: Query
after searching for hints for an individual, I find something I might want to merge into my tree and the right panel just spins on many of the entries. When it works, I can compare names, dates, spouse and parents, etc.

some work and some don't on FTM 2011. Is it the other people's trees or something wrong with my software or tree?

will upgrading fix this?

thanks for any advice!
Margaret

Re: merge feature of FTM

Posted: 19 Jan 2013 10:47PM GMT
Classification: Query
When that happens to me, I just click on somebody else in the family - then back to this person, or the back button and then the forward button. It "jogs" the "spinning wheel" into waking up the record.

Re: merge feature of FTM

Posted: 20 Jan 2013 3:49AM GMT
Classification: Query
I've never had that happen - once it spins on a certain tree, it seems to always spin. I'll keep experimenting.

Re: merge feature of FTM

Posted: 20 Jan 2013 2:45PM GMT
Classification: Query
any other ideas? this is frustrating!

Re: merge feature of FTM

Posted: 20 Jan 2013 3:45PM GMT
Classification: Query
It could be that the server that the file that you have clicked on is busy, out of service or not available at that time.

It could also be that the needed file was being updated at the time.
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