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Can't Click to Add Mother or Father In Tab

Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 10:08PM GMT
Classification: Query
I just upgraded from a macbook air to the 15 inch pro. I installed the software no problem and when I wanted to add from the software a new mother or father on the tab that says add father/mother nothing happen. I have to go in the right hand corner to add someone or online. Any solutions?

Re: Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 10:44PM GMT
Classification: Query
What version of FTM are you using?

Are you using it on line (Ancestor Member Tree) or in FTM?

John D

Re: Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 10:48PM GMT
Classification: Query
FTM Mac 2.
When I go to the people workspace you have a home person for instance, when you want to add a mother or father on the tab it won't click but if I go the right hand corner on the people icon I click add and then you have to choose what you're adding.

But online I have no issue it is the software. Apple says it is not the notebook the issue.

Re: Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 10:54PM GMT
Classification: Query
Please post a screen shot as I cannot visualize whet you mean?

John D

Re: Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 11:10PM GMT
Classification: Query
Here is my family tree maker software in the screen. Let's say I wanted to add a father for Pascual as you can see he had none. Normally you would be able to clik on the add father/mother icon that is above Pascual. I can't click on it. So I have to do the manual way whch is go to the add person person button in the right hand corner. Or go online and sync it and make the changes but that is frustrating.
Attachments:

Re: Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 11:32PM GMT
Classification: Query
Do you have Pascual as the focus person?

You must do that first

It is not enough just to have him on the screen he/she must be the focus person

John D

Re: Can't Click to Add Mother or Father In Tab

Posted: 7 Feb 2013 11:39PM GMT
Classification: Query
I clicked on his as the focus person.

Re: Can't Click to Add Mother or Father In Tab

Posted: 15 Mar 2013 8:27PM GMT
Classification: Query
I have the same problem. Do you find a solution?
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