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Can't send gedcom or upload to ancestry......

Can't send gedcom or upload to ancestry......

Posted: 8 Feb 2013 3:31PM GMT
Classification: Query
I have been trying without success to send a gedcom of my family tree or compacting the file, everything is working well untill it comes to analysing sourse material when the program crashes and closes. When i upload the tree to ancestry the program tells me it has completed the task but when i try to open the tree on ancestry there are no individuals added.
I have started another tree and done the same thing with that and it works ok so seems to be a problem with the data on the original tree.

Re: Can't send gedcom or upload to ancestry......

Posted: 8 Feb 2013 10:27PM GMT
Classification: Query
Firstly would you please advise what version of FTM that you are using?

I would suggest that you also carefully read the linked KB article on fixing files

http://ftm.custhelp.com/app/answers/detail/a_id/5146/kw/fixi...

You appear to have a corrupted file issue which the article addresses

Also don't forget to check one of your earlier backups

John D

Re: Can't send gedcom or upload to ancestry......

Posted: 9 Feb 2013 8:21AM GMT
Classification: Query
I am using family tree maker 2012 unfortunately although i have been taking regular back ups i did not know when the problem occurred so all the back ups have the same issues.
I have tried all the things that you have advised without success.
I do have one back up that is not affected but is over one year old so there is a lot of data that will have been lost if i can't manage a way to access the present file. I have checked the source information on the tree and the problem seems to lie with some files i have downloaded about the 1851 census. Any help at all with this issue would be very welcome.

Re: Can't send gedcom or upload to ancestry......

Posted: 10 Feb 2013 1:31AM GMT
Classification: Query
Ok here is my best "get out of jail card". Follow the instructions carefully.

Create a NEW file in FTM 2012 with one person in it. Say yourself if you are in the main corrupted file.

Now from this one person file do a file merge and merge the entire corrupted file into it!!!

So you now have a new file with one duplicate which can easily be fixed but now try the GEDCOM export etc

Let me know what happens?

John D
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