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Tree Settings for Downloading from Ancestry.com to FTM2012

Tree Settings for Downloading from Ancestry.com to FTM2012

Posted: 9 Feb 2013 2:54AM GMT
Classification: Query
I downloaded my first tree to my ftm2012. I clicked MANUAL for sync and also clicked on the citation box for media. I downloaded the tree and checked my files to see if downloaded pictures and census records. I was pretty excited to see I had close to 1,000 documents in that folder.

A week later (after working on ancestry.com) I decided to sync my tree (since I have it on manual) I figured it would only download the media I didn't have in my folder. BUT NO, it basically downloaded the 1,000 I already had and then all the new stuff I didn't.

How in the world do I change that setting. I assumed it would not repeat stuff already downloaded. Now I have a folder with almost 2500 records, 2000 of which are in duplicated form.

There has to be a setting that I can change?

IF I unchecked the "download citation media" box, what will happen?

Hope someone can help, I'm afraid to sync my tree again!!

Re: Tree Settings for Downloading from Ancestry.com to FTM2012

Posted: 11 Feb 2013 4:44PM GMT
Classification: Query
Normally, it will download all the media for the citations plus any media you have added yourself to your online tree. I'm guessing that FTM may not have finished downloading all the media the first time and picked up when you sync'd again.
You can check the counts on your online tree to see how many photos and stories you have there and compare to what is showing in FTM.
On Ancestry.com, look at your Tree Overview and see the count of media there (photos and stories).
In FTM, on your Plan view, click the button "More..." on the sort of upper left, next to the name of your tree to see more details about media and other stuff.
The counts won't match the counts in FTM though because they count different things in different ways. It can give you a few clues though.

Barbara

Re: Tree Settings for Downloading from Ancestry.com to FTM2012

Posted: 22 Sep 2013 1:02AM GMT
Classification: Query
I just had this same problem, and it is very frustrating. Is there any fix yet?
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