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Duplicate "Person Notes"

Duplicate "Person Notes"

Posted: 14 Feb 2013 1:47AM GMT
Classification: Query
When exporting to GEDCOM and also when generating FTM reports, some "person notes" are repeated in the output, sometimes multiple times, even though they don't appear that way in FTM.

Any idea how to fix this?

Re: Duplicate "Person Notes"

Posted: 20 Feb 2013 1:30AM GMT
Classification: Query
THE reply from tech support, besides the usual "thank you's" and "we're sorry":

We are aware of the problems you are experiencing with the notes in Family Tree Maker. Our developers have been notified of the matter you have reported. We have come up with a solution to solve this issue while work fix the error in the program. You will need to cut the notes out of Family Tree Maker and paste them in a Word document. You can then paste the notes back into Family Tree Maker.

Not very helpful for a tree with 12,816 people!

Re: Duplicate "Person Notes"

Posted: 26 Mar 2013 12:58AM GMT
Classification: Query
My tree has some dup also. Very disappointed in customer support.
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