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FTM 2012 Patch

FTM 2012 Patch

Posted: 6 Mar 2013 10:05PM GMT
Classification: Query
Ok 3 times I have attempted to install the patch, and each time, FTM fails to launch after the patch is installed.

I then have to uninstall, then reinstall.

After I reinstall, the first thing it does is tell me I need the patch, and warns that not installing the patch will cause problems.

The only way I can get FTM to launch is to cancel this popup.

So whats up with the patch? Is it buggy or is there a proper way to install?

Re: FTM 2012 Patch

Posted: 6 Mar 2013 10:09PM GMT
Classification: Query
I suggest that you carefully read this knowledge base article

http://ftm.custhelp.com/app/answers/detail/a_id/5409/kw/FTM%...


John D

Re: FTM 2012 Patch

Posted: 6 Mar 2013 11:12PM GMT
Classification: Query
Thanks. The manual upload of the patch worked
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