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How do I activate the free membership?

How do I activate the free membership?

Posted: 12 Mar 2013 4:11AM GMT
Classification: Query
I purchased Family Tree Maker for Mac that came with 6 months free membership to Ancestry.com - I opted for the download instead of the box, installed my software, and had no problem linking the tree I had already been working on online to my desktop software. However, when I tried to activate my subscription, it took me to a 14-day trial page rather than giving me the full 6 month subscription. I clicked "no thank you" and I am still listed as a "registered guest" and the "activate subsciption" and "register family tree maker 2" options in the menu are still there as if I did nothing at all. I donʻt want to give my credit card for something Iʻve already been promised with purchase of software so how do I get my subscription activated?

Thank you for any help you can provide.

Re: How do I activate the free membership?

Posted: 12 Mar 2013 9:43AM GMT
Classification: Query
I could not get mine to work either. I had to call ancestry and they got the subscription activated.

Re: How do I activate the free membership?

Posted: 12 Mar 2013 7:01PM GMT
Classification: Query
BOOO!!! Ok, thank you - I'll give it a shot. Thanks again!
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