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Can't Get the Program to Close Sometimes

Can't Get the Program to Close Sometimes

Posted: 1 Jun 2013 4:18PM GMT
Classification: Query
I don't have any problems with FTM 2012, except when I try to shut the darned thing down. I click on the 'x' in the upper-right corner of the screen and nothing happens. I choose to close the file from the "File" menu and nothing happens.

I have to start Windows Task Manager and force the program to close nearly every time. When I open the program up again, everything seems fine. I have never lost any data or anything, but this issue sure is an annoying one.

I am using Windows 7.

Re: Can't Get the Program to Close Sometimes

Posted: 2 Jun 2013 12:31AM GMT
Classification: Query
Have you compacted after re-opening the file? How about compacting twice in a row?

Re: Can't Get the Program to Close Sometimes

Posted: 2 Jun 2013 1:06AM GMT
Classification: Query
Edited: 2 Jun 2013 2:07AM GMT
Have you tried using the "exit" option, instead of the "x" in the top right corner? (see screenshot attached)

And, as silverfox rightly suggests, keeping your file compacted is important. Compacting multiple times down to 0% can make a big difference in performance.
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