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Issue trying to sync

Issue trying to sync

Posted: 11 Jun 2013 10:41AM GMT
Classification: Query
Hi,

Our computer recently died and we have purchased a new one. I have loaded my family tree maker program. However when trying to sync it states that my tree is already linked and if I unlink this is unable to be undone.

To clarify if I unlink I can re-link cant I, the link wont be lost forever?

Thanks in advance

Michelle

Re: Issue trying to sync

Posted: 11 Jun 2013 12:46PM GMT
Classification: Query
Do you have your file on FTM in your new computer?

John D

Re: Issue trying to sync

Posted: 11 Jun 2013 6:44PM GMT
Classification: Query
Edited: 11 Jun 2013 6:47PM GMT
Did it totally die or can the hard drive still be accessed?

If you unlink the link would be lost and your would have to reupload to a new tree, but if you can access you old hard drive or have a complete backup of the drive you can restore the link. I believe even a complete backup of your family tree data will work upon restore too.
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