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FTM 2012 won't update on Windows 8.

FTM 2012 won't update on Windows 8.

Posted: 16 Jul 2013 11:21PM GMT
Classification: Query
I reinstalled Family Tree Maker 2012 (from disk) on my new Windows 8 laptop. (The old laptop died.) It appears to work EXCEPT when I try to update it the program crashes. (That mysterious crash where the program is suddenly closed without error messages.) What should I do now?

Re: FTM 2012 won't update on Windows 8.

Posted: 17 Jul 2013 4:26AM GMT
Classification: Query
You may have to manually install the patch/update

See
http://help.ancestry.com/app/answers/detail/a_id/5409

John D

Re: FTM 2012 won't update on Windows 8.

Posted: 18 Jul 2013 1:42AM GMT
Classification: Query
Perfect solution! Thanks - I'm back in business!!!

Re: FTM 2012 won't update on Windows 8.

Posted: 18 Jul 2013 1:51AM GMT
Classification: Query
The FTM Knowledge base is an 'Aladdin’s Cave' of FTM knowledge treasure.

Worth bookmarking and referring to often as it is constantly being updated.

http://ftm.custhelp.com/app/answers/list

John D
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