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How do I preorder when I live in Europe? It doesn't seem possible...

How do I preorder when I live in Europe? It doesn't seem possible...

Posted: 6 Sep 2013 9:25PM GMT
Classification: Query
I want to preorder Family Tree Maker 2014, but I am not given any other opportunity than USA as my country. I am living in Denmark, Europe.

What shall I do to fill out the fields and order the preorder to download the application?

Re: How do I preorder when I live in Europe? It doesn't seem possible...

Posted: 8 Sep 2013 6:58AM GMT
Classification: Query
It is not possible to make a download outside the USA

You may place your order as usual and get it through the mail.
I live in Sweden and have been doing this since 2005 ver and it works

hälsningar
lnilsson193

Re: How do I preorder when I live in Europe? It doesn't seem possible...

Posted: 10 Sep 2013 1:15AM GMT
Classification: Query
Edited: 12 Sep 2013 2:11PM GMT
That's a shame as the new version includes many improvements. I really can't see why it can't be made available through the UK and other Country sites either as direct download or by post just as the previous version is. Parcel post from the US is often held up by UK customs while they WRITE to you to demand the import tax. Then they add their own delivery charges on top. It often takes several weeks to pass through customs. I'm sure many researchers will decline purchases because of this. As I said it's a great shame!
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