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FTM 2012 - free membership subscription problem

Replies: 1

FTM 2012 - free membership subscription problem

Posted: 12 Oct 2013 11:50AM GMT
Classification: Query
I've just bought a new and unused FTM2012 package, with 6 months premium membership to Ancestry. But when I open the software and try to activate the subscription, nothing happens. On top of this my tree is not syncing, I am getting the message ' Family Tree is unable to connect with the Ancestry TreeSync server at this time.'

Any advice welcome!

SubjectAuthorDate Posted
worcesterblue 12 Oct 2013 5:50PM GMT 
silverfox3280 12 Oct 2013 10:39PM GMT 
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