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Sync impossible between FTM and Ancestry on Mac

Replies: 37

Re: Sync impossible between FTM and Ancestry on Mac

Posted: 7 Feb 2013 9:07PM GMT
Classification: Query
I, too, have been having a terrible time with FTM. When my old Mac gave out last September, I got a brand new iMac and thought it was a good time time get FTM. I got it for the automatic sync feature but that has proved to be a problem. During the last 4 months, the FTM and tree on ancestry.com have spontaneously 'unlinked' 14 times. There is no way to re-link, so according to instructions from support, I had to download from ancestry.com into FTM. Doing this 15 times has been very time-consuming and frustrating. And, often if the two are still linked, during the syc process multiple people or media are added (like 15-20 copies of 1 picture!!!). Very time consuming to edit and fix. I have not been impressed at all with this program.
SubjectAuthorDate Posted
Hildaw11 16 Dec 2012 4:26PM GMT 
johndd189 1 Jan 2013 11:20AM GMT 
Hildaw11 1 Jan 2013 11:24AM GMT 
johndd189 1 Jan 2013 11:35AM GMT 
Hildaw11 1 Jan 2013 2:52PM GMT 
johndd189 1 Jan 2013 10:29PM GMT 
Hildaw11 2 Jan 2013 9:28AM GMT 
Norinuccia 2 Jan 2013 11:23PM GMT 
Hildaw11 1 Jan 2013 3:04PM GMT 
Tim McBride 8 Feb 2013 4:07AM GMT 
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