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Sync issue with "analyzing online changes"

Replies: 10

Re: Sync issue with "analyzing online changes"

Posted: 9 Sep 2013 11:30PM GMT
Classification: Query
I'm also having the exact same issue. I try to sync and I get the error message:

The last sync failed. An error occurred while "Analyzing online changes". You may want to restart FTM and try again later.

I called Ancestry.com and the only solution the tech could offer was to tell me to unlink my FTM from my tree and upload my FTM files as a new tree... at the cost of many hours of time and tons of file transfers and bandwidth. The Ancestry tech on Facebook isn't much help either, at this point.
SubjectAuthorDate Posted
Laura Harlow 12 Jan 2012 8:34PM GMT 
Russ Worthing... 13 Jan 2012 1:21PM GMT 
Laura Harlow 13 Jan 2012 2:19PM GMT 
Russ Worthing... 13 Jan 2012 2:29PM GMT 
Laura Harlow 13 Jan 2012 2:37PM GMT 
Laura Harlow 13 Jan 2012 4:57PM GMT 
B_Larkan 6 Sep 2013 6:37PM GMT 
Barbara Taylo... 6 Sep 2013 11:03PM GMT 
cleaverkin 10 Sep 2013 4:55AM GMT 
Roy Pope 10 Sep 2013 5:30AM GMT 
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