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Family Tree Maker 2012 Sync Problems

Replies: 38

Re: Family Tree Maker 2012 Sync Problems

Posted: 4 Nov 2012 7:52AM GMT
Classification: Query
Edited: 4 Nov 2012 7:53AM GMT
My guess is that when your sync fails repeatedly it often means that your sync files (in the hidden AppData folder) have been corrupted in some way. The only way to avoid starting over again is to backup these system files each time that you backup your tree. Then if you have a failure, you can fall back to something that was working.

In the latest update, they finally updated the built-in backup method so that it didn't break the link from FTM to AMT. I don't know if they also include the files from AppData with the backup. I've not tested that myself.

Not to discourage you both from trying to fix your broken syncs on your own. It may be possible to do something yet on your end, but I have no advice for that. My advice is for when you are up and sync'ing again that you backup frequently (and always after each successful sync)--and that you sync frequently as well to minimize the loss of work when there is a failure.

PS. Paul, it's generally bad form to include surnames with your postings that don't relate to those surnames. People searching for those names may find this post and be annoyed that it has nothing to do with the surname they're researching.
SubjectAuthorDate Posted
MarcoScavo 4 Nov 2012 2:52PM GMT 
vickbing 4 Nov 2012 5:49PM GMT 
MarcoScavo 5 Nov 2012 6:55PM GMT 
Daniel Osieda... 11 Nov 2012 11:00PM GMT 
jaznjjj 5 Jan 2013 5:06AM GMT 
BarbaraTaylor... 5 Jan 2013 5:03PM GMT 
ginabutcher55 5 Jan 2013 8:09PM GMT 
BarbaraTaylor... 5 Jan 2013 9:13PM GMT 
bolamfamily 26 Feb 2013 12:53AM GMT 
jaznjjj 5 Jan 2013 8:37PM GMT 
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