I'll take a look at this location but will not mess with anything. No I have not removed any files for quite some time so that is not likely to be the cause of this glitch.
I had major problems with FTM 2012 not syncing reliably from Oct 2011 to June 2012 - then it worked good for 15 months until just before FTM 2014 was released. I discussed this problem with an upper level IT guy and he related that the developers had made some recent changes to things that "may" have caused some problems for me! I decided to wait until my 2014 was active before dealing with the problem. The jury is out on whether that was a good decision or not?