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Invitations - recipient access problems

Replies: 36

Re: Invitations - recipient access problems

Posted: 28 May 2010 11:11AM GMT
Classification: Query
Follows is the response to the incident report/improvement I submitted:

We apologize for the frustration you’ve experienced regarding family tree invites. We have submitted your suggestions to our developers. Please understand that we receive a large volume of suggestions in our queue. Changes on are posted firstly in the order of those which affect the greatest number of users, and thereafter in the order in which they are reported. This also depends on the employee resources. As the queue is quite large, there is no foreseeable timeframe as to if or when those changes will be made.

There may be some sort of interruption or blocking on the end of your family members’ Internet Service Provider. If you need assistance with this, please contact your Internet Service Provider. If your email program is not set to block the Notifications, you will need to contact your Internet Service Provider to ensure that they are not blocking the messages.
SubjectAuthorDate Posted
AGHatchett3rd 24 May 2010 10:23PM GMT 
HattieHG 24 May 2010 10:35PM GMT 
grimgeorge 5 Apr 2012 1:08AM GMT 
TheClarsonSis... 25 Nov 2012 11:07PM GMT 
HattieHG 26 Nov 2012 1:11AM GMT 
HattieHG 24 May 2010 11:15PM GMT 
SRuss17 25 May 2010 11:20PM GMT 
JoMac53 26 May 2010 12:05AM GMT 
JoMac53 1 Jun 2010 12:40PM GMT 
HattieHG 28 May 2010 5:11PM GMT 
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