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Can't view images at all - new image viewer download won't install

Replies: 56

Re: Can't view images at all - new image viewer download won't install

Posted: 2 May 2008 12:03PM GMT
Classification: Query
I followed the procedure in Ancestry's response and I can now use the Enhanced Image Viewer. The procedure even resolved the problem I had with the viewer when the Norton Confidential Internet Explorer add-on was enabled.

In "STEP II:" I wasn't sure which Settings button was being refered to for steps F to J when verifying security settings to allow proper coding:
F. Click on the General tab and choose the "Settings" button
G. In the next window, select the "View FILES" button
H. From the File menu at the top of the next window, choose Select All
I. Press the Delete key on your keyboard and click Yes or OK when prompted with a warning about deleting the files
J. Click on the OK button to close Internet Options
I chose the Browsing History Settings, but no files were displayed.

So, so far, so good.

SubjectAuthorDate Posted
jeffreydesant... 2 May 2008 6:03PM GMT 
jeffreydesant... 4 May 2008 6:21PM GMT 
mbmjlm 4 May 2008 9:35PM GMT 
pann45 11 May 2008 12:39AM GMT 
mbmjlm 11 May 2008 12:58AM GMT 
maureenholton 11 May 2008 8:58PM GMT 
pann45 11 May 2008 9:48PM GMT 
pann45 11 May 2008 9:49PM GMT 
LeonardNoland 21 May 2008 1:32AM GMT 
ludlowbaylive 21 May 2008 3:36AM GMT 
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