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The last sync failed

Replies: 46

Re: Sync problems duplicating entries

Posted: 29 Nov 2012 12:22AM GMT
Classification: Query
I have had 'sync' problems with 1 particular tree since installing the Ancestry FTM software for the MAC. I continued to try to sync the tree, but unbeknown to me the software was duplicating the entries every time. I now have 7,650 in my tree as opposed to 800! The FTM files saved on my Mac are huge as people have been duplicated 60+ times along with all the sources.

I started to delete the duplicates but it is just an impossible task & I'm thinking that my only option is to delete the tree and start again, soul destroying. I am at my wits end. I have a saved GEDCOM file but it was saved in April 2012 which means I will have lost 6 months work.

So be warned, take backups. The FTM automatic backups overwrite the previously saved file.

Has this happened to anyone else? Any ideas apart from starting over?

SubjectAuthorDate Posted
Clare Tooze 29 Nov 2012 7:22AM GMT 
BobHewitt44 29 Nov 2012 10:07AM GMT 
Luc227 29 Nov 2012 2:22PM GMT 
Carrie Muniz 30 Dec 2012 1:17AM GMT 
Clare Tooze 30 Dec 2012 7:47AM GMT 
BobHewitt44 30 Dec 2012 9:29AM GMT 
Carrie Muniz 30 Dec 2012 3:12PM GMT 
BobHewitt44 30 Dec 2012 4:01PM GMT 
Carrie Muniz 30 Dec 2012 4:21PM GMT 
daciodan 30 Dec 2012 4:31PM GMT 
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