I don't have Norton, infact, I disababled my security (Zone Alarm) - The problem being that what worked for three years before the "New Enhanced Image Viewer" was introduced - now does not work - using IE as a browser there is a different problem from using Advant. Of the many sites which allow you to view images from findmypassed to Scotlandspeople - Guess which is the ONLY one I have problems with? Still, the hundreds of dollars I will save are a bonus.
If your mum served you apple pie for years and then said "I have this "new improved recipe"" and it was garbage - Who would you blame? by the tone of your missive -Yourself!