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Can't activate my Ancestry DNA kit

Replies: 7

Can't activate my Ancestry DNA kit

Posted: 10 Apr 2013 5:28PM GMT
Classification: Query
I ordered my DNA kit on 3/25/13 and received it about 5 days later. When I tried to activate the kits, an error message came up. I called Ancestry.com and was told there must've been some error in the ordering process. After two phone calls, nothing has been done. I'm out $99 (times 2) and have 2 useless DNA kits sitting on my counter at home. I am going to be patient and give them until 4/25/13 to make it a month but after that, I'm going to raise heck to get my money back. What a ripoff. Anyone else have this issue? Thanks.
SubjectAuthorDate Posted
GFORDMONTANO 10 Apr 2013 11:28PM GMT 
DPotts57 16 Apr 2013 11:41AM GMT 
AshleyLauryn9... 23 Apr 2013 4:28PM GMT 
jampanzie86 24 Jul 2013 1:36AM GMT 
Barbara Taylo... 24 Jul 2013 5:30PM GMT 
MarylynDAmore... 17 Aug 2013 4:36AM GMT 
LorieMcNabb 20 Jan 2014 12:33AM GMT 
AshleyLauryn9... 20 Jan 2014 6:16PM GMT 
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