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Publishing to the offered albums

Replies: 8

Re: Publishing to the offered albums

Posted: 6 Jan 2009 12:33PM GMT
Classification: Query
If UPS did not provide the two-day shipping that you paid extra for, then you should be complaining to UPS, since that is the vendor that Ancestry used for the expedited shipping. I believe that UPS' definition of "two-day" is different than what you expected. If the notification to UPS on 31 Dec 2008 that the book was ready for shipping was received by UPS after the UPS driver had already made his pickup that day at the production facility, then the next day that he would have made a pickup would have been on 2 January, a Friday. Weekends are not included in UPS' delivery estimates, so the first day after the order was picked up would have been Monday, 5 Jan and the 2nd day would have been Tuesday, 6 Jan, which was the day on which you said you did get delivery. Sounds to me like you got exactly what you paid for -- both from Ancestry and from UPS.

Look at this link:
SubjectAuthorDate Posted
Allison Peaco... 11 Mar 2008 4:48AM GMT 
jeff jahn 20 Mar 2008 4:30PM GMT 
dwilliam16 28 Jun 2008 12:57PM GMT 
Allison Peaco... 28 Jun 2008 8:43PM GMT 
LSLangille 5 Jan 2009 12:14AM GMT 
Chad_R_Millin... 6 Jan 2009 7:33PM GMT 
LSLangille 6 Jan 2009 7:42PM GMT 
Chad_R_Millin... 6 Jan 2009 8:05PM GMT 
ksuhistory 10 Feb 2009 10:20PM GMT 
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