They recently "broke" story formatting while fixing something else.
When I reported the loss of all formatting, this is the reply I received:
"Thank you for contacting Ancestry.com regarding the formatting on stories.
We apologize for the inconvenience. Essentially, what happened is that our developers were fixing a preexisting issue with the formatting of stories and inadvertently messed up the formatting for all stories on the site. They're working to fix the issue and should have it done soon. We apologize for the mistake, and we're working to have it fixed. Thank you."
That was on August 21, and the formatting is still broken .....