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How do I EMAIL ancestry?

Replies: 10

Re: How do I EMAIL ancestry?

Posted: 24 Oct 2012 8:54PM GMT
Classification: Query
I asked ACOM about the email support addresses missing from the "Contact Us" page. Their reply was:

Thank you for contacting Ancestry.com regarding email inquiries to Ancestry.com.

We do still have email support, however we have taken away the link to email us from the website. We would prefer that you call in. Many times this makes the issue much simpler to resolve as we can help you directly. If you would like to continue emailing in your questions you can send them into support@ancestry.com.

If you need additional assistance, please feel free to reply to this message or contact us by phone at 1-800-ANCESTRY (1-800-262-3787) from 10am to 10pm EST, Monday through Sunday.

Best regards,

Brady
Customer Solutions Associate
Ancestry.com
http://ancestry.custhelp.com/
SubjectAuthorDate Posted
twiggywiggy20... 18 Oct 2012 8:50PM GMT 
ludlowbaylive 18 Oct 2012 8:52PM GMT 
BurgessDonnel... 19 Oct 2012 12:22AM GMT 
ginglish1 19 Oct 2012 1:13AM GMT 
BurgessDonnel... 19 Oct 2012 1:26AM GMT 
ginglish1 19 Oct 2012 2:49AM GMT 
AGHatchett3rd 19 Oct 2012 1:43AM GMT 
carushep 19 Oct 2012 7:39PM GMT 
ginglish1 25 Oct 2012 2:54AM GMT 
JoMac53 25 Oct 2012 11:38AM GMT 
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