Exactly - I agree wholeheartedly. Promises were made to protect members' privacy, and they are not being upheld by Ancestry.com's customer support.
I've been a World Deluxe Member for 3 years, but am now deleting all of my trees, public and private to protect my family. I've purchased two FTM software products, and I'd planned to remain a member here, but Ancestry.com has proven they have no interest in following through on their promise to protect living persons.
If anyone has experienced identity theft, especially when it involves the IRS, it is not a joke.